Sanalogistics Platform - Test Report 2025-10-10 13:51

Table of Contents

• 1 Document Information
• 2 Quick Summary
  • 2.1 Overall Results
  • 2.2 Bug Summary
  • 2.3 Release Decision
• 3 Test Results by Feature
  • 3.1 FT-AUTH-REG: Register as any user role
  • 3.2 FT-AUTH-LOGIN: Log in and out as an approved user
  • 3.3 FT-AUTH-RESET: Reset my forgotten password
  • 3.4 FT-AUTH-SUSP: Be prevented from logging in if my account is suspended
  • 3.5 FT-CUST-JOBREQ: Create a new job request
  • 3.6 FT-CUST-BIDREV: Review bids from Transporters and award a job
  • 3.7 FT-CUST-JOBTRACK: Track the end-to-end progress of my job
  • 3.8 FT-CUST-JOBCHG: Cancel a job request before it is awarded
  • 3.9 FT-CUST-RATING: Rate and review a Transporter after a job is completed
  • 3.10 FT-TRAN-JOBFIND: Browse new jobs and submit a bid
  • 3.11 FT-TRAN-ASSIGN: Assign a driver and vehicle to a newly won job
  • 3.12 FT-TRAN-FLEET: Manage my fleet (drivers and vehicles)
  • 3.13 FT-TRAN-PAYHIST: View my payment history and earnings reports
  • 3.14 FT-DRIV-JOBVIEW: View my assigned job details on the mobile app
  • 3.15 FT-DRIV-STATUS: Update the job status at key milestones
  • 3.16 FT-DRIV-POD: Upload Proof of Delivery (POD)
  • 3.17 FT-DRIV-ISSUE: Report an in-transit issue (e.g., vehicle breakdown)
  • 3.18 FT-ADMIN-USERAPP: Approve new user registrations
  • 3.19 FT-ADMIN-JOBMON: Monitor in-progress jobs
  • 3.20 FT-ADMIN-DISPUTE: Handle disputes between a Customer and a Transporter
  • 3.21 FT-ADMIN-REPORT: Generate a platform usage report
  • 3.22 FT-CLEAR-ACCEPT: Accept an assignment for a new job
  • 3.23 FT-CLEAR-UPLOAD: Upload required customs documents
  • 3.24 FT-CLEAR-STATUS: Update the customs clearance status
  • 3.25 FT-CLEAR-DELAY: Communicate a customs inspection delay and notify stakeholders
• 4 Critical Issues Found
  • 4.1 CRITICAL Issues (Must Fix)
  • 4.2 MAJOR Issues (Should Fix)
  • 4.3 MINOR Issues (Nice to Fix)
• 5 Sign-off
  • 5.1 Testing Team Approval
  • 5.2 Management Review
• 6 Testenvironment
• 7 Performanceandquality
• 8 Testcoverageanalysis
  • 8.1 Requirementscoverage
    • 8.1.1 Musthave
    • 8.1.2 Shouldhave
    • 8.1.3 Couldhave
    • 8.1.4 Total
• 9 Recommendations
• 10 Releasereadiness
  • 10.1 Finaldecision

1 Document Information

Field	Value
Projectname	Sanalogistics Platform
Testreportversion	1.0
Testperiodstart	2025-09-24
Testperiodend	2025-10-10
Qatester	TUMAINI J. MPOLI
Buildversiontested	1.0.90
Reportdate	2025-09-24
Reportstatus	Draft

2 Quick Summary

2.1 Overall Results

Metric	Number	Target	Status
Total Test Cases	25	25	✅
Tests Passed	9	25	⚠️
Tests Failed	1	≤ 5%	✅
Pass Rate	36	≥ 90%	❌

2.2 Bug Summary

Bug Type	Open	Fixed	Total Found
Critical	0	0	0
Major	0	0	0
Minor	0	0	0
Total	0	0	0

2.3 Release Decision

Can we release this version?

Main reason for decision:

3 Test Results by Feature

3.1 FT-AUTH-REG: Register as any user role

Feature Details:

• Priority: Must Have
• User Story: As a new user, I want to register for any role so I can create an account and await approval.

Test Case ID	Description	Weight	Result	Comments
AUTH-TC-001	Valid registration for each user role (Customer, Transporter, Clearing Agent, Driver) via email/phone	High	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.2 FT-AUTH-LOGIN: Log in and out as an approved user

Feature Details:

• Priority: Must Have
• User Story: As an approved user, I want to log in and out so I can access the app's functionalities.

Test Case ID	Description	Weight	Result	Comments
AUTH-TC-002	Valid login and logout for an approved user	High	Pass
AUTH-TC-003	Login attempt with a non-approved/pending account is blocked, and an error message is displayed.	Medium	Skip	not yet implemented

Section Summary: Passed: 0/2 • Pass Rate: 0% • Major Issues:

3.3 FT-AUTH-RESET: Reset my forgotten password

Feature Details:

• Priority: Must Have
• User Story: As a user, I want to reset my forgotten password so I can regain access to my account.

Test Case ID	Description	Weight	Result	Comments
AUTH-TC-004	Verify the 'Forgot Password' flow (email link, reset, new login)	High	Fail	It is failing to send an email so that i can reset my password.

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.4 FT-AUTH-SUSP: Be prevented from logging in if my account is suspended

Feature Details:

• Priority: Must
• User Story: As a user, I want to Be prevented from logging in if my account is suspended so that Understand my account status and restrict access appropriately

Section Summary: Passed: 0/0 • Pass Rate: 0% • Major Issues:

3.5 FT-CUST-JOBREQ: Create a new job request

Feature Details:

• Priority: Must Have
• User Story: As a customer, I want to create a new job request so I can initiate a shipping process.

Test Case ID	Description	Weight	Result	Comments
TC-CUST-001	Verify successful creation of a job request with origin, destination, cargo details, and required dates.	High	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.6 FT-CUST-BIDREV: Review bids from Transporters and award a job

Feature Details:

• Priority: Must Have
• User Story: As a customer, I want to review bids from Transporters and award a job so I can select the best option.

Test Case ID	Description	Weight	Result	Comments
TC-CUST-002	Verify customers can view and compare bids.	High	Pass
TC-CUST-003	Verify a customer can accept a bid and assign a driver (and Clearing Agent).	High	Skip	not tested today

Section Summary: Passed: 0/2 • Pass Rate: 0% • Major Issues:

3.7 FT-CUST-JOBTRACK: Track the end-to-end progress of my job

Feature Details:

• Priority: Must Have
• User Story: As a customer, I want to track the end-to-end progress of my job so I can stay informed.

Test Case ID	Description	Weight	Result	Comments
TC-CUST-004	Verify the customer can view real-time status updates.	High	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.8 FT-CUST-JOBCHG: Cancel a job request before it is awarded

Feature Details:

• Priority: Must Have
• User Story: As a customer, I want to cancel a job request before it is awarded so I can manage my needs flexibly.

Test Case ID	Description	Weight	Result	Comments
TC-CUST-005	Verify a customer can cancel a job request.	Medium	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.9 FT-CUST-RATING: Rate and review a Transporter after a job is completed

Feature Details:

• Priority: Must Have
• User Story: As a customer, I want to submit a rating for a completed job so I can provide feedback.

Test Case ID	Description	Weight	Result	Comments
TC-CUST-006	Verify a customer can submit a rating (1-5 stars) and optional text for a completed job.	Medium	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.10 FT-TRAN-JOBFIND: Browse new jobs and submit a bid

Feature Details:

• Priority: Must Have
• User Story: As a transporter, I want to find new jobs and submit bids so I can secure work.

Test Case ID	Description	Weight	Result	Comments
TC-TRAN-001	Verify a transporter can find a job on the job board (filter/search) and submit a bid.	High	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.11 FT-TRAN-ASSIGN: Assign a driver and vehicle to a newly won job

Feature Details:

• Priority: Must Have
• User Story: As a transporter, I want to assign a driver and vehicle to a won job so I can mobilize resources.

Test Case ID	Description	Weight	Result	Comments
TC-TRAN-002	Verify a transporter can assign available driver and vehicle resources to a job.	High	Skip	not tested today

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.12 FT-TRAN-FLEET: Manage my fleet (drivers and vehicles)

Feature Details:

• Priority: Must Have
• User Story: As a transporter, I want to add new drivers to my fleet so I can manage my resources.

Test Case ID	Description	Weight	Result	Comments
TC-TRAN-003	Verify a transporter can add a new driver to their fleet.	Medium	Pass

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.13 FT-TRAN-PAYHIST: View my payment history and earnings reports

Feature Details:

• Priority: Must Have
• User Story: As a transporter, I want to view my payment history and earnings reports so I can track my finances.

Test Case ID	Description	Weight	Result	Comments
TC-TRAN-004	Verify a transporter can view their earnings report for a selected date range.	High	Skip	no report generated

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.14 FT-DRIV-JOBVIEW: View my assigned job details on the mobile app

Feature Details:

• Priority: Must Have
• User Story: As a driver, I want to see my assigned job details on my mobile app so I know what to do.

Test Case ID	Description	Weight	Result	Comments
TC-DRIV-V-001	Verify a driver can see job details (pickup/delivery addresses).	High	Skip	not tested today

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.15 FT-DRIV-STATUS: Update the job status at key milestones

Feature Details:

• Priority: Must Have
• User Story: As a driver, I want to update the job status at key milestones so I can provide real-time progress.

Test Case ID	Description	Weight	Result	Comments
TC-DRIV-V-002	Verify the driver can update the job status (e.g., 'Cargo Loaded', 'En Route', 'Delivered').	High	Skip	not tested today

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.16 FT-DRIV-POD: Upload Proof of Delivery (POD)

Feature Details:

• Priority: Must Have
• User Story: As a driver, I want to upload Proof of Delivery (POD) so I can confirm job completion.

Test Case ID	Description	Weight	Result	Comments
TC-DRIV-V-003	Verify a driver can upload a POD (photo of signed delivery note).	High	Skip	not yet implmented

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.17 FT-DRIV-ISSUE: Report an in-transit issue (e.g., vehicle breakdown)

Feature Details:

• Priority: Must Have
• User Story: As a driver, I want to report an in-transit issue so I can notify stakeholders.

Test Case ID	Description	Weight	Result	Comments
TC-DRIV-V-004	Verify a driver can report an issue (e.g., 'Vehicle Breakdown').	High	Skip	not implemented yet

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.18 FT-ADMIN-USERAPP: Approve new user registrations

Feature Details:

• Priority: Must Have
• User Story: As an admin, I want to approve new user registrations so I can control platform access.

Test Case ID	Description	Weight	Result	Comments
TC-ADMIN-IN-001	Verify an admin can approve a new user from the 'Pending Approvals' section.	High	Skip	can test admin

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.19 FT-ADMIN-JOBMON: Monitor in-progress jobs

Feature Details:

• Priority: Must Have
• User Story: As an admin, I want a master view of all jobs so I can monitor platform activity.

Test Case ID	Description	Weight	Result	Comments
TC-ADMIN-IN-002	Verify an admin has a master view of all jobs, searchable by ID or customer.	High	Skip	can not test admin dashboard

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.20 FT-ADMIN-DISPUTE: Handle disputes between a Customer and a Transporter

Feature Details:

• Priority: Must Have
• User Story: As an admin, I want to mediate a dispute so I can resolve conflicts.

Test Case ID	Description	Weight	Result	Comments
TC-ADMIN-IN-003	Verify an admin can mediate a dispute by reviewing communication and evidence.	High	Skip

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.21 FT-ADMIN-REPORT: Generate a platform usage report

Feature Details:

• Priority: Should Have
• User Story: As an admin, I want to generate a system-wide report so I can gain insights.

Test Case ID	Description	Weight	Result	Comments
TC-ADMIN-IN-004	Verify an admin can generate a 'Job Volume Report' for a set date range.	High	Skip

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.22 FT-CLEAR-ACCEPT: Accept an assignment for a new job

Feature Details:

• Priority: Should Have
• User Story: As a Clearing Agent, I want to receive and view new job assignments so I can accept them.

Test Case ID	Description	Weight	Result	Comments
TC-AGENT-001	Verify a clearing agent receives and can view a new job assignment.	High	Skip

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.23 FT-CLEAR-UPLOAD: Upload required customs documents

Feature Details:

• Priority: Should
• User Story: As a user, I want to Upload required customs documents so that Complete necessary paperwork for customs clearance

Section Summary: Passed: 0/0 • Pass Rate: 0% • Major Issues:

3.24 FT-CLEAR-STATUS: Update the customs clearance status

Feature Details:

• Priority: Should Have
• User Story: As a Clearing Agent, I want to update the clearance status so I can inform stakeholders.

Test Case ID	Description	Weight	Result	Comments
TC-AGENT-003	Verify a clearing agent can update the clearance status dropdown from 'Pending Clearance' to 'Cleared'.	High	Skip

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

3.25 FT-CLEAR-DELAY: Communicate a customs inspection delay and notify stakeholders

Feature Details:

• Priority: Should Have
• User Story: As a Clearing Agent, I want to log a delay and notify stakeholders so I can keep everyone informed.

Test Case ID	Description	Weight	Result	Comments
TC-AGENT-004	Verify a clearing agent can log a delay (e.g., 'Customs Inspection') and notify stakeholders.	High	Skip

Section Summary: Passed: 0/1 • Pass Rate: 0% • Major Issues:

4 Critical Issues Found

4.1 CRITICAL Issues (Must Fix)

Bug ID	Feature	Problem Description	Impact	Found On
BUG-001	FT-AUTH-LOGIN	Whatsapp OTPs failed	Medium
BUG-002	FT-AUTH-REG	Cant Create Driver is happening when adding driver(app)	Medium	2025-10-02
BUG-003	FT-CUST-JOBTRACK	It takes more than 15 seconds to create payments to the Transporters.	High	2025-10-10
BUG-004	GENERAL	It takes a long time to Mark Delivery more than 17seconds.		2025-10-10

4.2 MAJOR Issues (Should Fix)

Bug ID	Feature	Problem Description	Impact	Found On
BUG-003	GENERAL	the Cargo is started re is some words spelled as Lorem ipsum.... appears	Medium	2025-10-02
BUG-002	GENERAL	Reached destination but still shows the driver is moving that means the cargo owner is not informed whether the cargo is delivered or reached to destination or not.	Medium	2025-10-10
BUG-003	GENERAL	The Transporter gets notifications as a cargo owner .		2025-10-10

4.3 MINOR Issues (Nice to Fix)

Bug ID	Feature	Problem Description	Impact	Found On
BUG-005	GENERAL	When a Cargo owner wants to accept Transporter there is a time displayed which is not really.	Medium	2025-10-03
BUG-002	GENERAL	Cargo Details Words are intermingling which makes a misunderstanding and bad presentation of the screen.	Low	2025-10-03
BUG-003	GENERAL	Quick Action for a Cargo Owner has to be Confirm Delivered not delivery.	Low	2025-10-10
BUG-004	GENERAL	You can not see how many notification you have until you click them and it so hard for a customer to about notifications since its like hidden icon	Medium	2025-10-10
BUG-005

5 Sign-off

5.1 Testing Team Approval

Role	Name	Signature	Date
QA Lead
Senior Tester

5.2 Management Review

Role	Name	Decision	Date
Project Manager
Technical Lead

6 Testenvironment

Platform	Devicename	Osversion	Wastested	Issuesfound	Browser	Version
Android			❌ No	0
iOS			❌ No	0
Web			❌ No	0

Item	Status	Notes
Test environment working
Test data available
External services

7 Performanceandquality

Test	Requirement	Actualresult	Status	Notes
App startup time	≤ 3 seconds	Tkes less than 3 seconds	Pass
Page load time	≤ 2 seconds	takes more than 15 seconds	Fail
Search response	≤ 1 second	takes more than 10 seconds to search	Fail
Works with slow internet	Should work	no	Fail

Area	Status	Comments
Easy to navigate	Needs Improvement	More changes are
Error messages clear
Works on different screen sizes	Poor	Not in Portrait size
Looks professional	Needs Improvement

Area	Status	Comments
User data protected		Not sure
App doesn't crash	Needs Improvement	crashes sometimes
Handles errors gracefully		Not sure
Works offline (if needed)	Poor	No it does not work offline

8 Testcoverageanalysis

8.1 Requirementscoverage

8.1.1 Musthave

0

0

0

0

8.1.2 Shouldhave

0

0

0

0

8.1.3 Couldhave

0

0

0

0

8.1.4 Total

0

0

0

0

Feature	Reason	Impact

9 Recommendations

10 Releasereadiness

Gate	Requirement	Status	Comments
Feature Completeness	All 'Must Have' features work
Critical Bugs	Zero critical bugs open
Pass Rate	≥ 90% test pass rate
Performance	Speed requirements met
User Experience	No major usability issues

10.1 Finaldecision

Ready with Conditions

Further Updates has to be done.